http://kb.x-formation.com en-us http://kb.x-formation.com ActiveKB NX support@x-formation.com Fri, 10 Sep 2010 01:58:27 PDT 20 http://kb.x-formation.com/questions/210/How_to_backup_data_from_License_Statistics Important: Be sure to make a backup before uninstalling License Statistics. All files will be deleted from the License Statistics installation directory during the uninstallation.To perform a bac ... Konrad Marszalek Thu, 09 Sep 2010 17:20:56 GMT http://kb.x-formation.com/questions/251/Can_I_upgrade_License_Statistics_without_needing_to_restore_the_database If you use an external MySQL database, your data will be stored separately from License Statistics, so upgrading to new releases won't require restoring a database dump. However, it's still recomm ... Tracy McCurdy Wed, 08 Sep 2010 20:51:16 GMT http://kb.x-formation.com/questions/172/Why_do_I_see_an_"unable_to_open_http_server_on_port"_error_in_my_License_Statistics_log The License Statistics Usage Monitor is configured by default to use port 80 for the http server, which is used to display the statistics HTML pages in the browser. If this port (or another port y ... Tracy McCurdy Mon, 23 Aug 2010 15:23:03 GMT http://kb.x-formation.com/questions/175/How_to_set_up_and_activate_License_Saver To set up License Saver, perform the following steps: Use License Saver Installer. You may run License Saver in trial mode right after the installation. When purchased License Saver please cont ... Tracy McCurdy Mon, 23 Aug 2010 15:22:35 GMT http://kb.x-formation.com/questions/221/Migration_Guide:_Importing_data_from_License_Statistics_version_3.0_and_below Old SQLite databases, used in License Statistics 3.0 and lower, can be imported to newer versions of the software. In order to import the collected data, copy the old databases (with .db extensi ... Konrad Marszalek Fri, 20 Aug 2010 17:52:07 GMT http://kb.x-formation.com/questions/228/Importing_existing_databases_with_overlapping_data_to_the_latest_version_of_License_Statistics You can import existing SQLite databases used in License Statistics v3.0 and older to License Statistics v3.5 and newer by copying the databases to a db directory in the current License Statis ... Konrad Marszalek Fri, 20 Aug 2010 17:50:13 GMT http://kb.x-formation.com/questions/230/Migration_Guide:_Keeping_configuration_settings_in_License_Statistics The License Statistics configuration file (xflicstat.cfg) often differs from the configuration file of the previous versions. For this reason, it may NOT simply be replaced (copy & paste) with t ... Konrad Marszalek Fri, 20 Aug 2010 17:50:00 GMT http://kb.x-formation.com/questions/231/Migration_Guide:_Parallel_Installation_of_multiple_versions_of_License_Statistics License Statistics should not be installed in parallel with older versions. Any older versions should be uninstalled first. If you require testing prior to an upgrade, please conduct it on a s ... Konrad Marszalek Fri, 20 Aug 2010 17:49:51 GMT http://kb.x-formation.com/questions/232/Migration_Guide:_Do_I_need_a_new_license_file_for_License_Statistics_3.5.x No, your existing license file can be reused with v3.5.x. Use the License Activation Tool to find your old license file and to activate the software. You can also download the license file from ... Konrad Marszalek Fri, 20 Aug 2010 17:49:43 GMT http://kb.x-formation.com/questions/236/Does_License_Statistics_support_SolidWorks_SolidNetWork_License_Manager License Statistics can monitor SolidWorks licenses. SolidWorks License Manager uses FLEXlm to manage floating licenses, so should be treated as a FLEXlm/FlexNet server. Konrad Marszalek Fri, 20 Aug 2010 17:48:46 GMT http://kb.x-formation.com/questions/240/Migration_Guide:_Importing_data_from_License_Statistics_version_3.5_and_above To restore data from a backup of the License Statistics database: You need a dump (xformation_licstat.dump) of your database, which should have been made during a backup before uninstallation. ... Konrad Marszalek Fri, 20 Aug 2010 17:48:22 GMT http://kb.x-formation.com/questions/243/Migration_guide:_Missing_imported.txt_file_when_upgrading_from_v3.5_and_3.5.1_to_3.5.2 In order to upgrade from v3.5 and v3.5.1 to v3.5.2, you must place the imported.txt file in the db directory along with the db files. The imported.txt file is used to identify SQLite databases tha ... Peter Krzyzanowski Fri, 20 Aug 2010 17:46:52 GMT http://kb.x-formation.com/questions/241/Upgrading_License_Statistics To upgrade License Statistics follow the steps below. Create a backup of your existing License Statistics database and selected files. Download License Statistics by logging into the X-Format ... Konrad Marszalek Fri, 20 Aug 2010 17:44:38 GMT http://kb.x-formation.com/questions/112/What_are_the_resource_requirements_for_License_Statistics The resources required to run License Statistics depends on the number of license servers you are monitoring. For larger installations with many license servers, you should have 4 GB of RAM and a ... Tracy McCurdy Fri, 06 Aug 2010 14:24:21 GMT http://kb.x-formation.com/questions/182/Why_is_lsmon__not_working_for_Sentinel_LM/RMS_ If you are installing License Statistics for use with Sentinel RMS, and lsmon is not working, perform the following steps in addition to the steps outlined in Installing License Statistics on Win ... Tracy McCurdy Thu, 15 Jul 2010 16:36:03 GMT http://kb.x-formation.com/questions/31/Why_do_I_see_the_error_"cannot_find_lmutil.exe"_in_my_License_Statistics_log The lmutil utility is specific to FLEXlm/FlexNet and is distributed by Flexera Software or your vendor. You must use lmutil v9.2 or newer with License Statistics. (You can check your lmutil versi ... Tracy McCurdy Thu, 15 Jul 2010 16:26:37 GMT http://kb.x-formation.com/questions/105/Installing_License_Statistics_on_Windows_with_a_FLEXlm/FlexNet_Server This quick-start guide is designed to get X-Formation's License Statistics up and running in 10 minutes or less. Please see the License Statistics Manual for more detailed information. Important: ... Tracy McCurdy Thu, 15 Jul 2010 16:25:15 GMT http://kb.x-formation.com/questions/170/Installing_License_Statistics_on_Unix_with_a_FLEXlm/FlexNet_Server This quick-start guide is designed to get X-Formation's License Statistics up and running in 10 minutes or less. Please see the License Statistics Manual for more detailed information. Step 1: Ex ... Tracy McCurdy Thu, 15 Jul 2010 16:24:36 GMT http://kb.x-formation.com/questions/29/Which_license_managers_does_License_Statistics_support License Statistics supports the following license managers: LM-X License Manager FLEXlm/FlexNet Sentinel LM/Sentinel RMS IBM LUM RLM License Manager Additionally, License Statistics su ... Henrik Goldman Thu, 15 Jul 2010 16:14:18 GMT http://kb.x-formation.com/questions/66/Does_License_Statistics_work_with_IBM_LUM_ License Statistics works with the most popular license managers. License Statistics can gather usage statistics from: LM-X License Manager FLEXlm/FlexNet Sentinel LM/Sentinel RMS IBM LU ... Henrik Goldman Thu, 15 Jul 2010 16:08:49 GMT http://kb.x-formation.com/questions/12/What_kind_of_license_server_does_License_Statistics_work_with_ License Statistics works with the most popular license managers. License Statistics can gather usage statistics from: LM-X License Manager FLEXlm/FlexNet Sentinel LM/Sentinel RMS IBM LU ... Henrik Goldman Thu, 15 Jul 2010 16:06:46 GMT http://kb.x-formation.com/questions/10/How_can_I_get_License_Statistics_running_as_quickly_as_possible_to_see_how_it_works A live demo is available on our website. If you would you like to set up License Statistics internally download the evaluation and check out the instructions on how to get up and running in just a ... Henrik Goldman Mon, 05 Jul 2010 11:36:08 GMT http://kb.x-formation.com/questions/24/Can_I_install_the_License_Statistics_on_a_Unix_machine_and_view_results_on_a_Windows_machine All of License Statistics' data for all monitored applications is accessed from one easy-to-use web interface. Any user can be given access to the License Statistics web interface from their com ... Henrik Goldman Tue, 22 Jun 2010 15:01:36 GMT http://kb.x-formation.com/questions/227/Why_can't_I_use_port_80_for_the_License_Statistics_server_under_Linux You cannot use port 80 for the License Statistics server under Linux unless you have root privileges, because ports with numbers lower than 1024 cannot be bound without root privileges. This is a ... Tracy McCurdy Fri, 14 May 2010 13:12:47 GMT http://kb.x-formation.com/questions/164/Can_I_run_the_32-bit_version_of_License_Statistics_on_a_64-bit_machine Yes, you can install License Statistics on a 64-bit OS. In general, 32-bit executables can usually run on a 64-bit OS, due to a 32-bit compatibility layer. This is true for Linux, Solaris and Wi ... Tracy McCurdy Thu, 16 Apr 2009 15:17:29 GMT http://kb.x-formation.com/questions/44/Why_is_my_new_X-Formation_product_license_set_to_expire Most software purchases have 30-day payment terms. If X-Formation delivers your software to you before your payment is received, the software is normally set up to expire in 30 days, in order to a ... Tracy McCurdy Wed, 08 Apr 2009 17:18:59 GMT http://kb.x-formation.com/questions/161/How_do_I_activate_a_License_Statistics_license_from_a_machine_that_is_not_connected_to_the_internet To activate a License Statistics license for a machine that is not connected to the internet, you can use any other machine that is connected to the internet. On the machine that is connected, f ... Tracy McCurdy Tue, 17 Mar 2009 19:30:27 GMT http://kb.x-formation.com/questions/160/Can_License_Statistics_capture_data_for_applications_on_a_separate_LAN_when_firewalls_are_in_place Yes, License Statistics will gather data on separate LANs when using firewalls (for example, you may have License Statistics installed on LAN A and your application installed on LAN B), because a ... Tracy McCurdy Fri, 20 Feb 2009 18:57:15 GMT http://kb.x-formation.com/questions/151/Why_am_I_getting_an_error_that_my_License_Statistics_license_is_expired_or_invalid If your log reports that your License Statistics license file is expired or otherwise fails, check to see whether there is more than one license file in the license directory (by default, ../xflic ... Tracy McCurdy Mon, 01 Dec 2008 18:33:54 GMT http://kb.x-formation.com/questions/110/Can_I_install_License_Statistics_on_a_virtual_machine By default, we do not allow License Statistics to be used on virtual machines, in order to protect the software from potential overuse. For License Statistics users with corporate licenses, we can ... Tracy McCurdy Fri, 23 May 2008 08:44:55 GMT http://kb.x-formation.com/questions/111/Can_I_do_an_offline_license_activation_or_activate_the_license_from_a_computer_that_is_not_the_server Yes, you can activate your License Statistics license from a machine other that the one where you're installing License Statistics. Following the instructions in "Activating a License Statistics l ... Tracy McCurdy Fri, 23 May 2008 08:35:38 GMT http://kb.x-formation.com/questions/86/Do_I_need_to_purchase_multiple_copies_of_License_Statistics_when_using_it_for_redundant_servers You need only install one copy of License Statistics on a single machine to monitor any number of servers at a single location, including redundant servers (for example, LM-X HAL servers or FLEXlm ... Tracy McCurdy Sat, 26 Apr 2008 08:36:47 GMT http://kb.x-formation.com/questions/79/My_License_Statistics_installation_failed._What_can_I_do_to_get_it_running You may see the following error message when attempting to install License Statistics: xflicstat -i c:\xflicstat\xflicstat.cfg Installing service ... failed! Error while installing serv ... Tracy McCurdy Fri, 25 Apr 2008 09:56:40 GMT http://kb.x-formation.com/questions/74/How_do_I_find_FLEXlm_daemon_names You can find FLEXlm daemon names by looking at the FLEXlm debug log files. For example, the daemon for Ansys is ansyslmd, as shown in the following debug log excerpt: 10:02:06 (lmgrd) Licens ... Tracy McCurdy Thu, 03 Apr 2008 03:32:47 GMT http://kb.x-formation.com/questions/63/Does_License_Statistics_run_on_Unix License Statistics supports Windows and Unix. For more detailed information, see the list of supported platforms. Henrik Goldman Wed, 26 Mar 2008 07:41:15 GMT http://kb.x-formation.com/questions/43/How_do_I_download_the_latest_software To download the latest version of your X-Formation product:Log into http://support.x-formation.com using the username and password you originally received from X-Formation at the email address ass ... Tracy McCurdy Wed, 26 Mar 2008 04:17:09 GMT http://kb.x-formation.com/questions/13/Do_I_need_to_install_License_Statistics_on_the_license_server_machine License Statistics does not have to be installed on the license server machine to generate consistent usage data, but should be installed on a machine that is close to the license server on the ne ... Henrik Goldman Tue, 18 Mar 2008 02:52:33 GMT http://kb.x-formation.com/questions/23/Is_License_Statistics_for_Windows_only,_or_can_I_also_run_it_on_Unix You can run License Statistics on either a Unix or Windows platform. The versions are essentially identical, with the following considerations: The distribution files differ slightly and the pr ... Henrik Goldman Wed, 09 Jan 2008 05:33:55 GMT http://kb.x-formation.com/questions/11/What_operating_systems_does_License_Statistics_run_on License Statistics supports Windows and Unix. For more detailed information, see the list of supported platforms. Henrik Goldman Wed, 09 Jan 2008 05:33:33 GMT http://kb.x-formation.com/questions/16/How_does_License_Statistics_run_Does_it_need_to_be_started_manually License Statistics is installed as a service under Windows or run as a daemon under Unix. Because License Statistics runs as a background process, it will run even when no user is logged into the ... Henrik Goldman Wed, 09 Jan 2008 05:32:43 GMT http://kb.x-formation.com/questions/15/What_kind_of_set_up_is_required_before_running_License_Statistics Before running License Statistics, you simply edit a configuration file to specify site-specific information, such as the host server information of the applications for which License Statistics w ... Henrik Goldman Wed, 09 Jan 2008 05:30:06 GMT http://kb.x-formation.com/questions/14/Do_I_need_to_install_something_for_License_Statistics_on_the_clients No additional files or executable are required on the clients. Henrik Goldman Wed, 09 Jan 2008 05:29:35 GMT