http://kb.x-formation.com en-us http://kb.x-formation.com ActiveKB NX support@x-formation.com Fri, 10 Sep 2010 02:39:38 PDT 20 http://kb.x-formation.com/questions/124/Why_doesn't_LM-X_return_the_harddisk_hostid The ability to retrieve a harddisk hostid using the LM-X End User Configuration tool or LM-X API is an OS limitation. Windows XP and Windows Vista are able to provide the harddisk hostid to LM-X, ... Tracy McCurdy Mon, 23 Aug 2010 15:27:58 GMT http://kb.x-formation.com/questions/177/Can_I_use_dongles_with_LM-X Yes, dongles may used with LM-X, and can be a particularly good option for licensing virtual machines. You may use 3rd-party dongles, which require some custom programming, or purchase dongles fr ... Tracy McCurdy Mon, 23 Aug 2010 15:22:19 GMT http://kb.x-formation.com/questions/203/LM-X_v3.2_Release_Notes LM-X License Manager version 3.2 includes the following enhancements and fixes. Most of these changes were made in response to customer feedback. For more information about how we incorporate cust ... Tracy McCurdy Mon, 23 Aug 2010 15:19:10 GMT http://kb.x-formation.com/questions/219/How_does_software_protected_by_LM-X_find_a_license_file Every LM-X protected application has a search path for licenses. The application will search for licenses in the following order:1. Preset path and/or automatic server discovery (this informatio ... Konrad Marszalek Fri, 20 Aug 2010 17:52:20 GMT http://kb.x-formation.com/questions/220/Can_LM-X_detect_virtual_enviroment With LM-X you can allow or forbid to use your application in a virtual enviroment. LM-X detects most of virtualization technologies including VMWare, Microsoft Virtual Server, VirtualBox. Virtua ... Konrad Marszalek Fri, 20 Aug 2010 17:52:14 GMT http://kb.x-formation.com/questions/75/How_does_LM-X_provide_compatibility_between_different_versions LM-X is designed to be platform independent and work on a number of platforms. Therefore, you can easily create licenses on one platform and use them on another. Similarly, you can run license ser ... Tracy McCurdy Fri, 06 Aug 2010 14:16:31 GMT http://kb.x-formation.com/questions/167/Upgrading_LM-X To upgrade LM-X in order to get a newer version of the software, or after subscription renewal to avoid software expiration, follow the steps below. Download LM-X by logging into the X-Formation S ... Tracy McCurdy Thu, 24 Jun 2010 22:24:27 GMT http://kb.x-formation.com/questions/225/Licensing_your_software_to_run_on_virtual_machines LM-X detects most virtualization technologies, including VMWare, Microsoft Virtual Server, and VirtualBox. Virtual machine environments are typically undesirable for licensed software due to the i ... Tracy McCurdy Wed, 16 Jun 2010 17:52:50 GMT http://kb.x-formation.com/questions/116/Which_hostid_should_I_lock_my_license_to The following table lists the hostid types that LM-X supports and indicates each type's level of security and flexibility, so you can decide which hostid type(s) work best for your needs. ... Tracy McCurdy Mon, 14 Jun 2010 13:26:57 GMT http://kb.x-formation.com/questions/180/Should_I_lock_my_license_to_only_one_hostid_or_use_multiple_hostids_ In most cases, locking to an Ethernet card, BIOS or harddisk hostid is enough. If you need more security, you may lock to multiple hostids using one of the following methods: Multiple hostids ... Tracy McCurdy Mon, 14 Jun 2010 13:20:31 GMT http://kb.x-formation.com/questions/178/Which_hostid_should_I_use_to_lock_my_floating_license_application_to_a__particular_license_server_machine_ A good choice for locking a floating license to a particular server machine is to use the Ethernet hostid (the MAC address of the Ethernet card). Almost all machines have an Ethernet card, and inf ... Tracy McCurdy Mon, 14 Jun 2010 13:18:28 GMT http://kb.x-formation.com/questions/179/Which_hostid_should_I_use_to_lock_my_node-locked_license_application_to_a_particular_machine A good choice for locking a node-locked license to a particular machine is to use the Ethernet hostid (the MAC address of the Ethernet card). Almost all machines have an Ethernet card, and informa ... Tracy McCurdy Mon, 14 Jun 2010 13:17:44 GMT http://kb.x-formation.com/questions/213/Using_dongles_under_Linux_x64_with_LM-X_v3.3_and_v3.31 For LM-X v3.3 and 3.31, we updated our dongle library from Hasp HL to Sentinel HASP v5.0.Our supplier, Aladdin, does not compile the dongle library under Linux x64 using the -fPIC flag. Unfortunat ... Tracy McCurdy Wed, 24 Feb 2010 22:50:35 GMT http://kb.x-formation.com/questions/192/Providing_demo_versions_of_your_software Often, you may wish to provide potential customers with demo versions of your software. LM-X gives you a number of ways to supply such users with restricted versions of your software. This se ... Tracy McCurdy Sat, 20 Feb 2010 19:39:52 GMT http://kb.x-formation.com/questions/211/Using_a_pre-compiled_LM-X_SDK Typically, the first time you use the LM-X SDK, you need to compile it using nmake or gnu make, depending on your platform. This one-time compilation of the SDK creates the security configuration ... Tracy McCurdy Fri, 29 Jan 2010 20:16:39 GMT http://kb.x-formation.com/questions/208/LM-X_v3.3_Release_Notes LM-X License Manager version 3.3 includes the following enhancements and fixes. Most of these changes were made in response to customer feedback. For more information about how we incorporate cust ... Tracy McCurdy Sun, 17 Jan 2010 20:53:56 GMT http://kb.x-formation.com/questions/207/LM-X_v3.3_now_uses_non-obfuscated_hostids With LM-X v3.3, hostids are no longer obfuscated, thereby making it easier to determine to what hardware item the license is locked and how the licensing is performed. For example, versions of LM- ... Tracy McCurdy Wed, 13 Jan 2010 16:21:12 GMT http://kb.x-formation.com/questions/206/Can_I_specify_username_and_hostname_for_web_application_checkouts By default, if the application is located on a web server and the client is a web browser, every license will be consumed by the same user (the web server), instead of a license being consumed for ... Tracy McCurdy Wed, 13 Jan 2010 01:25:45 GMT http://kb.x-formation.com/questions/205/How_many_concurrent_clients_can_LM-X_support_on_Linux Under Linux for LM-X v3.3 and newer, the LM-X license server can support more than 10,000 concurrent clients.In order to allow the LM-X license server to use more sockets than the default 1024 for ... Tracy McCurdy Mon, 21 Dec 2009 14:31:11 GMT http://kb.x-formation.com/questions/189/Using_CPU_cores_for_node-locked_licenses Specifying CPU cores for node-locked licenses can be useful in cases such as high-tech computing and application virtualization. This license model enables you to base licensing on the customer's ... Tracy McCurdy Thu, 17 Dec 2009 16:07:26 GMT http://kb.x-formation.com/questions/190/Using_CPU_cores_for_floating_licenses Specifying CPU cores for floating licenses can be useful in cases such as high-tech computing and application virtualization. This license model enables you to base licensing on the customer's com ... Tracy McCurdy Fri, 11 Sep 2009 17:54:32 GMT http://kb.x-formation.com/questions/142/What_are_the_requirements_for_initially_compiling_LM-X When compiling the LM-X SDK under Windows, one of the following is required: Visual Studio (Express, Standard, Pro or better)MinGW v4.3.x When compiling the LM-X SDK under Unix, GCC is req ... Tracy McCurdy Fri, 04 Sep 2009 16:06:59 GMT http://kb.x-formation.com/questions/183/What_are_the_dependency_considerations_for_LM-X If you have an application using LM-X that is a Windows Service, you must ensure the dependencies for loading the services are set correctly. Failure to do so will result in runtime errors when st ... Tracy McCurdy Thu, 25 Jun 2009 15:02:04 GMT http://kb.x-formation.com/questions/196/What_Linux_compilers_does_LM-X_support For Linux (x86 and x64), LM-X supports the use of GCC (GNU Compiler Collection). Other compilers that use output compatible with GCC, including custom compilers, will also work but are not offici ... Tracy McCurdy Tue, 23 Jun 2009 18:29:30 GMT http://kb.x-formation.com/questions/194/Using_dates_for_version_numbers To create a license that will work only up to a specific date, you can use dates for major and minor version numbers as an alternative to specifying software release numbers.Since LM-X requires by ... Tracy McCurdy Sat, 20 Jun 2009 03:42:03 GMT http://kb.x-formation.com/questions/193/Rehosting_or_blacklisting_a_license The following example describes how to re-host a user's license or deny a user the ability to use a particular license. You can use unique id, serial number or hostid. Add the particular blacklist ... Tracy McCurdy Sat, 20 Jun 2009 03:40:36 GMT http://kb.x-formation.com/questions/191/Choosing_between_a_floating_and_node-locked_license A floating license allows an application to be used on a network. A license server is required on the client side to manage a floating license. The number of concurrent users is counted, with ... Tracy McCurdy Sat, 20 Jun 2009 03:32:49 GMT http://kb.x-formation.com/questions/159/Which_IP_address_should_I_lock_my_license_to To find your IP address hostid, run lmxendutil -hostid to see a list of your hostids. The following is an example list of hostids: IP Address: 192.168.10.50 Hostid: 8931C9DDAD84CA46 IP A ... Tracy McCurdy Sat, 20 Jun 2009 02:46:32 GMT http://kb.x-formation.com/questions/138/How_to_compile_multiple_SDK's_for_different_platforms This tutorial describes how to compile multiple LM-X SDK's for different platforms in a way that enables shared code. By merging SDK's, you avoid duplicating files and will have a cleaner setup. ... Tracy McCurdy Sat, 20 Jun 2009 02:12:21 GMT http://kb.x-formation.com/questions/145/How_can_I_troubleshoot_and_fix_a_"System_clock_has_been_set_back"_error If a user experiences a "System clock has been set back" error (see the article, "Why do I get a "System clock has been set back" error?"), the solution is normally to reset the system clock to th ... Tracy McCurdy Wed, 17 Jun 2009 22:44:52 GMT http://kb.x-formation.com/questions/168/Why_does_LMX_Free_hang_when_used_within_a_dll_file When you have a dll, you typically have initialization code like the following:BOOL APIENTRY DllMain( HANDLE hModule,DWORD ul_reason_for_call,LPVOID lpReserved){switch (ul_reason_for_call){case DL ... Tracy McCurdy Mon, 27 Apr 2009 18:24:03 GMT http://kb.x-formation.com/questions/166/How_do_I_report_a_bug_I've_found_in_LM-X To report a bug in LM-X, please follow the procedure below so that we can best understand and resolve the problem: Create a reproduction of the bug that includes a small example demonstrating ... Tracy McCurdy Mon, 20 Apr 2009 16:40:22 GMT http://kb.x-formation.com/questions/162/Why_do_I_get_the_message_"0x000006BA:_RPC_server_unavailable"_when_debugging_an_application_in_which_LM-X_is_integrated You may see messages similar to the following when debugging an application in which LM-X is integrated: 0x000006BA: The RPC server is unavailable 0xC000001D: Illegal Instruction 0xC0000096: ... Tracy McCurdy Thu, 09 Apr 2009 19:11:34 GMT http://kb.x-formation.com/questions/44/Why_is_my_new_X-Formation_product_license_set_to_expire Most software purchases have 30-day payment terms. If X-Formation delivers your software to you before your payment is received, the software is normally set up to expire in 30 days, in order to a ... Tracy McCurdy Wed, 08 Apr 2009 17:18:59 GMT http://kb.x-formation.com/questions/158/Why_do_I_get_a_"software_not_allowed_to_run_on_terminal_server_client"_error An LM-X end user may see the following error when attempting to use an LM-X- protected license on a terminal server:FATAL ERROR - Exploration License: LM-X Error:[LOCAL] C:\MSRDS2.0_Cons\bin\karto ... Tracy McCurdy Fri, 13 Feb 2009 19:51:48 GMT http://kb.x-formation.com/questions/155/Can_I_use_multiple_versions_of_Windows_compilers_with_LM-X Yes, LM-X supports using multiple versions of Windows compilers. If you need to use multiple versions of Visual Studio, or you need to use a different Windows compiler (such as an open source comp ... Tracy McCurdy Mon, 09 Feb 2009 19:04:28 GMT http://kb.x-formation.com/questions/146/How_can_I_obtain_LM-X_dongle_drivers If an LM-X dongle is plugged into a machine that does not have the dongle drivers installed, the Windows "Found New Hardware" dialog will appear. You can follow the prompts in this dialog to insta ... Tracy McCurdy Tue, 02 Dec 2008 17:04:08 GMT http://kb.x-formation.com/questions/152/Why_do_I_get_a_"system_time_differs_more_than_24_hours"_error_in_my_lmx-server_log If your lmx-server.log file reports an error similar to the following, there is a significant discrepancy between the LM-X license server and license client.[2008-09-24 11:44:07] CHECKOUT by pcura ... Tracy McCurdy Mon, 01 Dec 2008 22:06:16 GMT http://kb.x-formation.com/questions/148/Do_I_need_to_ship_a_new_license_server_after_updating_a_blacklist_ Yes, if you create or update a blacklist, you must ship the newly generated license server binary to your customers in order to use the blacklist. Tracy McCurdy Mon, 01 Dec 2008 21:52:35 GMT http://kb.x-formation.com/questions/139/Do_we_need_to_configure_our_licenses_to_run_on_virtual_machines_if_we_use_SSH No, using SSH does not require that you configure your licenses to allow your application to run in a virtual machine environment. (That is, by setting SHARE = VIRTUAL in your feature description. ... Tracy McCurdy Sat, 30 Aug 2008 09:37:45 GMT http://kb.x-formation.com/questions/119/Why_am_I_getting_a_"bad_key"_failure_in_LM-X An LM-X security configuration file (vendor.lmx) is created in the config directory upon the first LM-X compilation. You must reuse this security file for the lifetime of your application; otherwi ... Tracy McCurdy Tue, 29 Jul 2008 02:50:12 GMT http://kb.x-formation.com/questions/120/What_is_considered_to_be_an_individual_platform_for_LM-X_installations In general, a platform is an operating system (OS) on which binaries can run; for example, Windows x86 and Linux x86 are two different platforms. Furthermore, platforms are defined as individua ... Tracy McCurdy Tue, 29 Jul 2008 02:36:22 GMT http://kb.x-formation.com/questions/118/Does_LM-X_support_Java Yes. However, you must have a C compiler (Visual Studio under Windows or GCC under Unix) to use the Java wrapper. Visual Studio is required to compile the LM-X SDK under Windows. Tracy McCurdy Sat, 19 Jul 2008 02:40:32 GMT http://kb.x-formation.com/questions/117/Do_I_need_multiple_connections_to_the_license_server_(LMX_HANDLE) You need only one connection to the license server (LMX_HANDLE), which is done when you call LMX_Init. You should call LMX_Init only once, and continue to use the single handle throughout the life ... Tracy McCurdy Tue, 08 Jul 2008 06:04:37 GMT http://kb.x-formation.com/questions/108/Does_LM-X_License_Manager_support_network/floating_licenses Yes, LM-X License Manager supports a variety of license models, including local/node-locked, network/floating and anonymous trial licensing, all of which can be configured for practically any ne ... Tracy McCurdy Tue, 13 May 2008 06:19:13 GMT http://kb.x-formation.com/questions/73/Do_our_users_have_to_upgrade_their_license_servers_after_we_upgrade_to_a_new_LM-X_release Yes, when software vendors upgrade to a new LM-X release, their end users must also upgrade their LM-X license server. To upgrade the server, simply stop the server, replace the executable and st ... Tracy McCurdy Thu, 03 Apr 2008 03:34:38 GMT http://kb.x-formation.com/questions/72/Why_does_nmake_fail_to_build_LM-X_SDK_under_Windows_Vista Due to the nature of UAC in Windows Vista, you must build LM-X as an administrator. Otherwise, nmake will fail due to insufficient security, and you'll see ambiguous error messages such as: ... Tracy McCurdy Wed, 02 Apr 2008 05:55:25 GMT http://kb.x-formation.com/questions/70/We_use_custom_hardware_and_can_access_the_serial_number_information_from_this_equipment._Is_there_a_way_to_lock_LM-X__licenses_to_this_hardware_device Yes. You can lock LM-X to your hardware device by specifying a custom hostid and using the LMX_HOSTID_CUSTOM hostid type together with LMX_Hostid or LMX_HostidSimple to retrieve the LM-X hostid. F ... Tracy McCurdy Wed, 02 Apr 2008 00:16:05 GMT http://kb.x-formation.com/questions/68/Do_you_support_redundant_servers_in_LM-X_License_Manager Yes, we do. LM-X License Manager's high availability licensing (HAL) feature lets end users specify backup (redundant) license servers that will continue to enable license hosting in the event t ... Tracy McCurdy Tue, 01 Apr 2008 04:40:03 GMT http://kb.x-formation.com/questions/65/Does_LM-X_License_Manager_support_Solaris LM-X License Manager supports Windows, Linux, HP-UX, Mac OS X, Solaris and AIX. For more detailed information, see the list of supported platforms. Tracy McCurdy Wed, 26 Mar 2008 07:38:00 GMT http://kb.x-formation.com/questions/64/Does_LM-X_License_Manager_support_Unix LM-X License Manager supports Windows, Linux, HP-UX, Mac OS X, Solaris and AIX. For more detailed information, see the list of supported platforms. Tracy McCurdy Wed, 26 Mar 2008 07:20:27 GMT http://kb.x-formation.com/questions/58/Can_the_LM-X_license_server_be_shared_over_the_internet The LM-X license server works similarly to a web server communicating over TCP protocol, so it can easily be used over the internet. The server listens on a fixed port (6200 by default) and takes ... Tracy McCurdy Wed, 26 Mar 2008 05:30:13 GMT http://kb.x-formation.com/questions/52/What_are_the_system_requirements_for_the_LM-X_license_server You can easily run the license server under any network using TCP/IP, such as over a LAN, WAN, the Internet, etc.For Windows, the license server will run on Windows 2000, Windows XP SP2, Windows V ... Tracy McCurdy Wed, 26 Mar 2008 04:57:32 GMT http://kb.x-formation.com/questions/43/How_do_I_download_the_latest_software To download the latest version of your X-Formation product:Log into http://support.x-formation.com using the username and password you originally received from X-Formation at the email address ass ... Tracy McCurdy Wed, 26 Mar 2008 04:17:09 GMT http://kb.x-formation.com/questions/41/Do_you_support_internet_activation_in_LM-X_License_Manager Yes, we do. By using our License Distribution Service you can enable activations directly from within your application. This means you can allow purchasing users to process their orders and let ... Tracy McCurdy Thu, 20 Mar 2008 01:17:11 GMT http://kb.x-formation.com/questions/39/Does_LM-X_License_Manager_allow_our_users_to_travel_with_their_licenses Yes it does. LM-X License Manager supports a wide range of license policies, including license "borrowing." Click here for an overview of some of the license policies that LM-X can handle. Tracy McCurdy Thu, 20 Mar 2008 01:16:48 GMT http://kb.x-formation.com/questions/40/Can_end_users_administer_and_monitor_their_licenses Yes. With LM-X License Manager, software vendors can provide end users with a license file they can use as a standalone license or with a license server. Our license monitoring software, License ... Tracy McCurdy Thu, 20 Mar 2008 01:15:47 GMT http://kb.x-formation.com/questions/38/How_long_does_it_take_to_get_started_with_LM-X_License_Manager In most cases, you can implement simple licensing within just a few hours. Our products are designed to let you get up-and-running quickly without the need to read a manual of several hundred pa ... Tracy McCurdy Thu, 20 Mar 2008 00:56:27 GMT http://kb.x-formation.com/questions/36/What_Operating_Systems_does_LM-X_License_Manager_support LM-X License Manager supports Windows, Linux, HP-UX, Mac OS X, Solaris and AIX. For more detailed information, see the list of supported platforms. Tracy McCurdy Thu, 20 Mar 2008 00:54:14 GMT