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Last Updated: 15th July 2010 09:27:09 am

The following error might be seen in the License Statistics log file:

Detecting lmgrd processes...]
Error getting status: Cannot connect to license server system. (-15,570)
2009-06-30 17:31:00] WARNING: Unable to parse logfile for server @ServerName! Please make sure the server is up and available!

This message indicates that the Usage Client has communication problems with the FLEXlm/FlexNet license server.

To resolve this error, edit the License Statistics configuration file (xflicstat.cfg), and ensure the FLEXNET_SERVER line explicitly specifies the port (e.g., FLEXNET_SERVER = 27000@ServerName).

If this does not resolve the problem, you can run the lmutil command to check communication between the Usage Monitor and the license server, as specified in Troubleshooting section of the License Statistics Manual. If there are errors in the communication between the license server and the Usage Monitor, this command will return more information about the errors. Otherwise, the command returns normal statistics information for the indicated license server.