Why do I get the warning message "Statistics generation takes too long"?

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Article ID: 132

Last Updated: 27th August 2008 07:44:04 pm

You may see a warning message similar to the following in your License Statistics log:

[2008-08-14 16:02:22] WARNING: Statistics generation takes too long time for lumsrv06 which causes loss of statistics information!
[2008-08-14 16:02:22] WARNING: Please consider removing old statistics information from database, upgrade hardware and notifying X- Formation support!

This warning indicates that License Statistics took too long to generate the current graphs. Normally, the graphs must be completed within the interval specified in your configuration file; for example:

UPDATE_INTERVAL = 5

If you specify an interval of 5 minutes as shown above, the graph generation cannot take more than 5 minutes. The typical reasons for statistics generation taking longer than the specified interval include:

Too low an interval setting
Too little memory
A slow and/or overloaded server.

To resolve this issue, verify that you have enough memory and that the interval is set appropriately in the configuration file.