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Answers to commonly asked questions about getting License Statistics up and running.
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There were 41 articles found in this category:
  1. questionWhat kind of set up is required before running License Statistics?
    Before running License Statistics, you simply edit a configuration file to specify site-specific information, such as the host server information of the applications for which License Statistics will gather statistics.

  2. questionCan I run the 32-bit version of License Statistics on a 64-bit machine?
    Yes, you can install License Statistics on a 64-bit OS. In general, 32-bit executables can usually run on a 64-bit OS, due to a 32-bit compatibility layer. This is true for Linux and Windows, among others.

  3. questionUpgrading License Statistics
    To upgrade License Statistics follow the steps below. Create a backup of your existing License Statistics database and selected files. Download License Statistics by logging into the X-Formation Support Portal. Stop the Usage Monitor and perform a complete uninstallation of the previous versi ...

  4. questionWhich license managers does License Statistics support?
    License Statistics officially supports the following: FLEXlm (v8.0 and later) FlexNet IBM LUM (v4.6.8 and later) LM-X License Manager Sentinel RMS (v7.2 and later) Reprise License Manager (RLM) Hasp License Manager Smartplant License Manager (SPLM) Beta_lm RSoft LS-Dyna LicMan License Manager ...

  5. questionDoes License Statistics work with IBM LUM?
    License Statistics works with the most popular license managers. License Statistics can gather usage statistics from: LM-X License Manager FLEXlm/FlexNet Sentinel LM/Sentinel RMS IBM LUM Reprise License Manager (RLM) Hasp License Manager Smartplant License Manager (SPLM) Beta_lm RSoft LS- ...

  6. questionWhat are the resource requirements for License Statistics?
    The resources required to run License Statistics depend on the number of license servers you are monitoring. Small installations of up to 10 license servers should have 2 GB of RAM and a dual-core CPU. Larger installations of more than 10 license servers should have 12 GB of RAM and a 4-8 core ...

  7. questionWhy do I see the error "cannot find lmutil.exe" in my License Statistics log?
    The lmutil utility is specific to FLEXlm/FlexNet and is distributed by Flexera Software or your vendor. You must use lmutil v9.2 or newer with License Statistics. (You can check your lmutil version on Windows in the file Properties.) You can request a download of the newest lmutil version from h ...

  8. questionHow do I report a problem with License Statistics?
    If you have a problem with License Statistics, please report it to X-Formation Support. In order to help us investigate the problem quickly, we will need the following information. In all cases, pack and send us the following logs, along with a problem description: The License Statistics log dir ...

  9. questionInstalling License Statistics on Windows with a FLEXlm/FlexNet Server
    This quick-start guide is designed to get X-Formation's License Statistics up and running in 10 minutes or less. Please see the License Statistics Manual for more detailed information. Important: If you're upgrading to a newer version of License Statistics, be sure to make a backup (see How to ...

  10. questionCan I upgrade License Statistics without needing to restore the database?
    If you use an external MySQL database, your data will be stored separately from License Statistics, so upgrading to new releases won't require restoring a database dump. However, it's still recommended to backup database data before reinstalling License Statistics. (See the related Knowledgebase ...

  11. questionWhy do I see an IIS page when trying to access License Statistics?
    Both IIS and License Statistics use port 80 by default. Therefore, if you try to access License Statistics on a PC where IIS is running, you may see an IIS page instead. To resolve this, change the License Statistics web server port by opening the configuration file xflicstat.cfg and modifying ...

  12. questionHow to backup data from License Statistics
    Important: Be sure to make a backup before uninstalling License Statistics. All files will be deleted from the License Statistics installation directory during the uninstallation. To perform a backup of the License Statistics database: You must have License Statistics running on an embedded MyS ...

  13. questionHow does License Statistics run? Does it need to be started manually?
    License Statistics is installed as a service under Windows or run as a daemon under Linux. Because License Statistics runs as a background process, it will run even when no user is logged into the License Statistics server machine, and automatically starts up upon reboot.

  14. questionWhat operating systems does License Statistics run on?
    License Statistics supports Windows and Linux. For more detailed information, see the list of supported platforms.

  15. questionDoes License Statistics run on Linux?
    License Statistics supports Windows and Linux. For more detailed information, see the list of supported platforms.

  16. questionCan I install the License Statistics on a Linux machine and view results on a Windows machine?
    All of License Statistics' data for all monitored applications is accessed from one easy-to-use web interface. Any user can be given access to the License Statistics web interface from their computer over an intranet. Therefore statistics can be viewed on any operating system with a web browser.

  17. questionIs License Statistics for Windows only, or can I also run it on Linux?
    You can run License Statistics on either a Linux or Windows platform. The versions are essentially identical. The distribution files may differ slightly and the procedures for product installation and activation are specific to your platform: How to install on Windows How to install on Linux

  18. questionInstalling License Statistics on Linux with a FLEXlm/FlexNet Server
    This quick-start guide is designed to get X-Formation's License Statistics up and running in 10 minutes or less. Please see the License Statistics Manual for more detailed information. Step 1: Extract the download file contents. Extract the License Statistics zip file contents. Use the /usr/xfl ...

  19. questionWhat kind of license server does License Statistics work with?
    Please refer to the article titled "Which license managers does License Statistics support?"

  20. questionMigration Guide: Importing data from License Statistics version 3.0 and below
    Old SQLite databases, used in License Statistics 3.0 and lower, can be imported to newer versions of the software. In order to import the collected data, copy the old databases (with .db extensions) from the License Statistics v3.0 database directory to the current version's database directory ...

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