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License Statistics
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There were 133 articles found in this category:
 Why should I renew my software maintenance?
There are many important benefits to keeping your X-Formation software maintenance up to date. All perpetual licenses include 1 year of updates and support (any licenses purchased after the original purchase are added to your current maintenance plan). After the first year, maintenance is availa ...
- Enabling License Statistics debug logs for troubleshooting
If you experience any problems with License Statistics, you may be asked to enable debug mode in License Statistics, as described below, and send us the log files from the License Statistics log directory. After enabling debug mode, the log files (php.log, pdo.log, etc.) will be written in the l ...
- Activating a License Statistics license
You must activate your License Statistics license whenever you: Do a new installation Upgrade your license Renew your maintenance Note: License activation is not necessary for demo versions. When you activate your license, it generates a license file (*.lic) that you can reuse with new upd ...
- How do I renew my software?
There is no need to contact us regarding your software renewal. When your X-Formation software product is nearing expiration, we'll send you an automatically generated email with a Proforma invoice for license renewal. For 60-day payment terms, the renewal invoice will be sent to you 90 days pr ...
- License Statistics v4.8.2 release notes
License Statistics v4.8.2 is a patch release to fix an issue (LICSTAT-4356) that some customers have with a denied requests log licensing change made in License Statistics v4.7. The change made in v4.7 implemented realtime denial licensing. This version removes the realtime licensing limitations ...
- Settings for using an external MySQL database with License Statistics
License Statistics can work with an external MySQL database. The minimal supported version is MySQL 5.5. To use an external database with License Statistics: 1. Create the database. For example, type the following in the MySQL console: mysql> CREATE DATABASE database_name; 2. Edit or replace ...
- License Statistics v4.8.1 release notes
License Statistics version 4.8.1 includes a number of enhancements and fixes, detailed below. Most of the improvements in this release were made in response to customer feedback. For more information about how we incorporate customer feedback into our development process, see "Customer-driven de ...
- License Statistics v4.8 Release Notes
License Statistics version 4.8 includes a number of enhancements and fixes, detailed below. Most of these improvements were made in response to customer feedback. For more information about how we incorporate customer feedback into our development process, see "Customer-driven development." For ...
- Can I combine duplicate license servers?
You may have a license server that uses multiple hostnames (one for denials and another for realtime data, or for duplicate realtime license servers). In such cases, the usage information will be reported under two different license servers in License Statistics. To see the server's usage infor ...
- Running a SQL query on the License Statistics database
You can run a SQL query on the License Statistics database using the web-based UI or using a MySQL client. To run a SQL query using the web-based UI: Log into License Statistics as an administrator. Click Administration at the top of the License Statistics web page. From the Administration page ...
- License Statistics v4.7.1 Release Notes
License Statistics v4.7.1 is a patch release to fix issues found in License Statistics v4.7, as described below. Issue # Description LICSTAT-3768 Most up-to-date versions of stored procedures should be embedded in update scripts. LICSTAT-3757 MySQL UNKNOWN enumeration value is case sensit ...
- Can I use License Statistics for free?
Yes, if you’re a small to medium business or a start-up company with limited resources, you can use License Statistics entirely free! Simply download the License Statistics evaluation. You can request a license to convert the evaluation version into a free version. This free version of Lic ...
- Which license managers does License Statistics support?
License Statistics supports more license managers than any other license monitoring software on today's market, including the most popular license managers: FLEXlm/FlexNet, IBM LUM, LM-X License Manager, Sentinel RMS, and Reprise License Manager (RLM). You can see a complete list of supported ...
- License Statistics v4.7 Release Notes
License Statistics version 4.7 includes a number of enhancements and fixes, detailed below. Most of these improvements were made in response to customer feedback. For more information about how we incorporate customer feedback into our development process, see our Knowledgebase article, "Custome ...
- What should I do if my maximum user count is exceeded?
The terms of your License Statistics license agreement include limits on the maximum unique users and license servers that can be monitored. More information about how users are counted and what happens when allowed limits are exceeded can be found in the License Statistics online documentation: ...
- License Statistics v4.6.1 Release Notes
License Statistics v4.6.1 is a patch release to fix issues found in License Statistics v4.6, as described below. When upgrading to this release, you must upgrade from v4.5 or earlier, because upgrading from v4.6 will not fix the issues in that release. Fixes License Statistics v4.6.1 includes t ...
- License Statistics v4.6 Release Notes
License Statistics version 4.6 includes a number of new features, enhancements and fixes. Most of these improvements were made in response to customer feedback. For more information about how we incorporate customer feedback into our development process, see our Knowledgebase article, "Customer- ...
- Problems with time zone determination
For a limited number of time zones, such as Indonesia or Mexico, PHP may be unable to automatically determine the time zone, which can result in License Statistics erroneously reporting that a license server is down when the server is still up. To avoid this problem, you can explicitly specify t ...
- Activating licenses using License Activation Center
We’re introducing a new way for you to get your LM-X License Manager and License Statistics software licenses. We’ve migrated our customers from the Support Portal, which you've used for license activation in the past, to License Activation Center. (For our LM-X customers who are upg ...
- License Statistics v4.5 Release Notes
License Statistics version 4.5 includes a number of new features, enhancements and fixes. Most of these improvements were made in response to customer feedback. For more information about how we incorporate customer feedback into our development process, see our Knowledgebase article, "Customer- ...
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