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FLEXlm/FlexNet rss button
Answers to commonly asked questions about FLEXlm-specific issues.
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There were 25 articles found in this category:
  1. questionWhich license managers does License Statistics support?
    License Statistics officially supports the following: FLEXlm (v8.0 and later) FlexNet IBM LUM (v4.6.8 and later) LM-X License Manager Sentinel RMS (v7.2 and later) Reprise License Manager (RLM) Hasp License Manager Smartplant License Manager (SPLM) Beta_lm RSoft LS-Dyna LicMan License Manager ...

  2. questionDoes License Statistics work with IBM LUM?
    License Statistics works with the most popular license managers. License Statistics can gather usage statistics from: LM-X License Manager FLEXlm/FlexNet Sentinel LM/Sentinel RMS IBM LUM Reprise License Manager (RLM) Hasp License Manager Smartplant License Manager (SPLM) Beta_lm RSoft LS- ...

  3. questionWhy do I see the error "cannot find lmutil.exe" in my License Statistics log?
    The lmutil utility is specific to FLEXlm/FlexNet and is distributed by Flexera Software or your vendor. You must use lmutil v9.2 or newer with License Statistics. (You can check your lmutil version on Windows in the file Properties.) You can request a download of the newest lmutil version from h ...

  4. questionWhy do I see "Error getting status: Invalid returned data from license server system. (-12,16)" when using License Statistics to monitor a FlexNet server?
    The error "Error getting status: Invalid returned data from license server system. (-12,16)" indicates that the FlexNet server you are trying to monitor is incorrectly configured. You must have a working license server setup to monitor the server. This is not a License Statistics issue, but rath ...

  5. questionHow to produce a FlexNet report log for importing usage data into License Statistics
    You can use a report log to import usage information from a FlexNet license server into License Statistics. The steps for producing and importing a report log are described below. Specify an option file in your license file. For example: SERVER this_host ANY 27000 VENDOR VMWARELM port=27010 "C ...

  6. questionDoes License Statistics decrypt FLEXlm report log files to get statistics?
    Yes, License Statistics can decrypt FLEXlm log files. License Statistics needs a special import mode license to be capable to import FLEXnet Licensing Report Log files. Please contact us if you are interested in the functionality. After the data is imported it is viewable on a browser and availa ...

  7. questionHow does License Statistics work?
    X-Formation's License Statistics is a web application that lets you gather, monitor, and create reports of license usage information in diverse ways:   License Statistics gathers realtime data at specified intervals and stores it in a MySQL database. These data snapshots give you a comprehensiv ...

  8. questionWhy doesn't License Statistics report server errors from my FLEXlm server?
    The License Statistics log may contain entries similar to the following: Vendor daemon status (on skeeter2): snpslmd: UP v8.4 Feature usage info: Users of SSS: (Error: 1 licenses, unsupported by licensed server) Users of BASIC_ANALYSES_MEMSSE: (Error: 1 licenses, unsupported by licensed se ...

  9. questionCan License Statistics gather data for applications that run for a very brief time?
    Yes, License Statistics can reliably gather data for applications that run for seconds up to a few minutes (such as compilers). To use License Statistics for this purpose you should import detailed usage logs (for example FlexNet encrypted report logs) rather than rely on real-time monitoring. P ...

  10. questionWhat kind of license server does License Statistics work with?
    Please refer to the article titled "Which license managers does License Statistics support?"

  11. questionCan I configure License Statistics for redundant FLEXlm/FlexNet servers?
    Yes, this is done in the License Statistics configuration file, xflicstat.cfg. To specify redundant FLEXlm/FlexNet servers, edit the line FLEXNET_SERVER. For example: FLEXNET_SERVER = port1@server1 port2@server2 port3@server3. Looking for a better alternative to FLEXlm? Learn more about X-Format ...

  12. questionHow can I get License Statistics to work with multiple FLEXlm vendor daemons?
    To support multiple FLEXlm vendor daemons on the same port number, you can specify an explicit vendor name and port in the License Statistics configuration file, under the "FLEXNet/FLEXlm servers" section, for example: FLEXNET_SERVER = vendor1@port@server FLEXNET_SERVER = vendor2@port@server Due ...

  13. questionDoes License Statistics use Port 27000 and can I change it?
    No, License Statistics does not use any network communication by itself. Port 27000 is used by FLEXlm/FlexNet. If you are experiencing problems due to FLEXlm/FlexNet using Port 27000, contact the vendor of your FLEXlm/FlexNet-managed application for assistance. Looking for a better alternative ...

  14. questionSystem hangs when running License Statistics with lmutil v11.6 and FlexNet v10.8
    If you have a problem running License Statistics with lmutil v11.6, there may be an incompatibility between your FlexNet version and the lmutil version you are using. For example, when running lmdiag: c:\licstat>lmutil.exe lmdiag -n -c @virtualcenter lmutil - Copyright (c) 1989-2008 Acresso ...

  15. questionWhy do I get a "Cannot connect to license server" error when monitoring FLEXlm/FlexNet servers?
    The following error might be seen in the License Statistics log file: Detecting lmgrd processes...] Error getting status: Cannot connect to license server system. (-15,570) 2009-06-30 17:31:00] WARNING: Unable to parse logfile for server @ServerName! Please make sure the server is up and availab ...

  16. questionHow do I set up multiple versions of an application with License Statistics?
    If you have multiple versions of a FLEXlm/FlexNet application running, License Statistics can easily monitor all versions. First, ensure that each license is working appropriately. One way to accomplish this is to merge multiple license files together in order to run them from the same license ...

  17. questionWhy can't I get Linux license server reports in Windows?
    If you are unable to get Linux license server reports in Windows, your lmutil version may need to be updated. To check your lmutil version, look in your error log. For example, the following excerpt from an error log shows that the lmutil version is from 2001: [2008-06-06 15:51:00] WARNING: lmut ...

  18. questionWhy do I see "checkin failed" in the FLEXlm debug log when running License Statistics?
    When running License Statistics, you may see something similar to the following in your FLEXlm debug log: 19:43:34 (MSC) OUT: "PATRAN" user1@address1 19:43:43 (MSC) IN: "PATRAN" user2@address2 (INACTIVE) 19:44:18 (MSC) Checkin failed feature "NASTRAN": root na5 /dev/tty 19:44:18 (MSC) "" 19:44 ...

  19. questionWhy does LMSTAT fail when using FLEXlm 11.5?
    When using FLEXlm 11.5, every time you add a license file, you must run "lmpath -add citrix licensefile_full_path." Otherwise, LMSTAT will fail to function. For example: lmpath -add citrix "C:\Program Files\Citrix\Licensing\MyFiles\10 XenApp Platinum.lic" Looking for a better alternative to FLE ...

  20. questionWhy am I getting license error 1.1.96 (FLEXlm error -96)?
    FLEXlm error -96 is defined as follows: "-96 Server machine is down or not responding. See the system administrator about starting the server, or make sure that you're referring to the right host (see LM_LICENSE_FILE environment variable)." To resolve this error, make sure that the license serve ...

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