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There were 117 articles found in this category:
  1. questionLicense Statistics v4.0.1 Release Notes
    License Statistics 4.0.1 is a patch release to fix an issue (LICSTAT-2654) that disabled importing of denial data for customers who did not have a license for importing data.

  2. questionLicense Statistics v4.0 Release Notes
    License Statistics version 4.0 includes a number of new features, enhancements and fixes. Most of these improvements were made in response to customer feedback. For more information about how we incorporate customer feedback into our development process, see our Knowledgebase article, "Customer- ...

  3. questionWhat kind of set up is required before running License Statistics?
    Before running License Statistics, you simply edit a configuration file to specify site-specific information, such as the host server information of the applications for which License Statistics will gather statistics.

  4. questionCan I run the 32-bit version of License Statistics on a 64-bit machine?
    Yes, you can install License Statistics on a 64-bit OS. In general, 32-bit executables can usually run on a 64-bit OS, due to a 32-bit compatibility layer. This is true for Linux and Windows, among others.

  5. questionUpgrading License Statistics
    To upgrade License Statistics follow the steps below. Create a backup of your existing License Statistics database and selected files. Download License Statistics by logging into the X-Formation Support Portal. Stop the Usage Monitor and perform a complete uninstallation of the previous versi ...

  6. questionWhich license managers does License Statistics support?
    License Statistics officially supports the following: FLEXlm (v8.0 and later) FlexNet IBM LUM (v4.6.8 and later) LM-X License Manager Sentinel RMS (v7.2 and later) Reprise License Manager (RLM) Hasp License Manager Smartplant License Manager (SPLM) Beta_lm RSoft LS-Dyna LicMan License Manager ...

  7. questionDoes License Statistics work with IBM LUM?
    License Statistics works with the most popular license managers. License Statistics can gather usage statistics from: LM-X License Manager FLEXlm/FlexNet Sentinel LM/Sentinel RMS IBM LUM Reprise License Manager (RLM) Hasp License Manager Smartplant License Manager (SPLM) Beta_lm RSoft LS- ...

  8. questionWhat are the resource requirements for License Statistics?
    The resources required to run License Statistics depend on the number of license servers you are monitoring. Small installations of up to 10 license servers should have 2 GB of RAM and a dual-core CPU. Larger installations of more than 10 license servers should have 12 GB of RAM and a 4-8 core ...

  9. questionDo you have examples of License Statistics reports?
    Yes, our website includes a full collection of dynamic reports generated by License Statistics. This live demo shows the graphs and information that License Statistics produces, including examples of standard current and historical usage, denied users, and license availability and expiration inf ...

  10. questionWhat is the "highest total license usage" entry in the log file?
    The highest total license usage entry in xflicstat.log looks like the following: NOTICE: Highest total license usage: 126 users! This log entry shows the greatest number of total users who are using the applications being monitored in the past 14 days. This count is used to ensure that you have ...

  11. questionLicense Statistics v3.12 Release Notes
    License Statistics version 3.12 includes a number of new features, enhancements and fixes. Most of these improvements were made in response to customer feedback. For more information about how we incorporate customer feedback into our development process, see our Knowledgebase article, "Customer ...

  12. questionSettings for using an external MySQL database with License Statistics
    License Statistics can work with an external MySQL database. The minimal supported version is MySQL 5.1. To use an external database with License Statistics: 1. Create the database. For example, type the following in the MySQL console: mysql> CREATE DATABASE database_name; 2. Edit or replace ...

  13. questionTroubleshooting configuration problems with IBM LUM
    Normally, License Statistics works correctly with IBM LUM when the i4blt utility, which is part of IBM LUM, is correctly configured. An i4blt error indicates your IBM LUM setup is incorrect. Your license server must be configured properly to use License Statistics, so you must resolve any i4blt ...

  14. questionLicense Statistics v3.11.1 Release Notes
    License Statistics version 3.11.1 includes the following enhancement, made in response to customer feedback. For more information about how we incorporate customer feedback into our development process, see our Knowledgebase article, "Customer-driven development." Issue # Description LICSTAT- ...

  15. questionLicense Statistics v3.11 Release Notes
    License Statistics version 3.11 includes a number of new features, enhancements and fixes. Most of these improvements were made in response to customer feedback. For more information about how we incorporate customer feedback into our development process, see our Knowledgebase article, "Customer ...

  16. questionWhat products does X-Formation provide?
    X-Formation provides an end-to-end solution for all your license management needs: LM-X License Manager protects software worth millions of dollars, providing a full-featured, yet easy-to-use solution for software licensing. License Activation Center, an advanced license fulfillment and activ ...

  17. questionCan I get a free trial version of License Statistics?
    You can download a free 30-day evaluation of License Statistics from the License Statistics download page. Please note that the unregistered License Statistics trial is limited to real-time monitoring only. If you are interested in importing report and pay per use logs, please contact us. After ...

  18. questionCan I use License Statistics for free?
    Yes, if you’re a small to medium business or a start-up company with limited resources, you can use License Statistics entirely free! Simply download the License Statistics evaluation, and after 30 days, the evaluation will convert into a free version. This free version of License Statisti ...

  19. questionWhy do I get the error "Problem occurred while running external statistics utility"?
    You may see an error similar to the following in your License Statistics log file when monitoring Sentinel LM/Sentinel RMS or IBM LUM servers: [2008-07-30 08:56:00] WARNING: Problem occurred while running external statistics utility for 192.168.1.194! To fix this error, make sure that the query ...

  20. questionIBM LUM i4blt utility is extremely slow and causes License Statistics to fail. What can I do?
    On some Windows systems running i4blt, the utility can take anywhere from 2 to 20 minutes to complete. Furthermore, the reports may be incomplete, which can cause License Statistics to fail. This rare problem has been seen only under Windows with IBM LUM v4.6.8. This is an IBM LUM problem, not a ...

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