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Answers to commonly asked questions about License Distribution Service.
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There were 26 articles found in this category:
  1. questionCan I use License Distribution Service with external license generators?
    Yes, you can interact with FLEXnet and custom license generators, which is useful for companies who need to maintain several licensing systems for legacy purposes. License Distribution Service lets you manage several license technologies using a single user interface, further simplifying automat ...

  2. questionUpgrading licenses to the next version of your software
    Assuming that version 1 of your software has been successful, you will want users who are under subscription to continue to be able to use the license with version 2. Sending each user a new Order ID would be tedious and inefficient, as you would need to send out hundreds or even thousands of em ...

  3. questionCan we customize License Distribution Service entities for our resellers?
    Yes, you can specify a more restricted access for resellers that allows them to see only their own orders. See the training topic, "Managing Resellers," for more information.

  4. questionManaging resellers
    If your organization is growing, and you currently have or want to have resellers in different countries, License Distribution Service can ease the work required to facilitate license administration with these resellers. Typically, you will want your resellers to have access only to customers th ...

  5. questionBulk licensing
    License Distribution Service's bulk licensing feature lets you issue multiple licenses (with different hostids) for the same order. These licenses can be activated at different times independently, offering significant flexibility. For example, you could create an Order with the bulk license cou ...

  6. questionHandling thousands of evaluations
    In many companies, regardless of their size, there is a demand for evaluations to be sent to potential customers. These needs can be met either automatically or manually. Regardless, the process is usually similar. Your contact with a potential customer normally originates through sales channels ...

  7. questionWill License Distribution Service update the current key with the latest maintenance date?
    To update the expiration date, you must regenerate the license.

  8. questionHow do we use License Distribution Service to generate maintenance upgrade licenses?
    To use License Distribution Service to generate a new license for a software upgrade: Find the order that needs to be upgraded (e.g., search on 11 months + activation date). Clear the user's existing generated license. Update the associated expiration date for the license. Notify the user to ...

  9. questionHow does a customer transfer a license from one server to another?
    To transfer a license from one server to another with License Distribution Service, you must: Find the order that needs to be upgraded (e.g., search on 11 months + activation date). Clear the user's existing generated license. Remove the customer's hostid values. Notify the user to reactivat ...

  10. questionCreating node-locked and floating licenses
    The most common scenario when using License Distribution Service is that you have one or more products for which you want to create node-locked and floating licenses. Typically, you can best address this business case by creating a Product object associated with the root Entity. This will let ot ...

  11. questionHow does License Distribution Service interface with our existing accounting system?
    All integration is done using SOAP and web services protocol. It's important to understand that License Distribution Service does not query information from other sources, but other sources need to send/retrieve information to/from License Distribution Service. License Distribution Service inclu ...

  12. questionHow does License Distribution Service retrieve information from our accounting system to produce a license?
    Your system must publish the information into License Distribution Service and retrieve it later. This is done through our web services SOAP API, which is accessible from a wide range of software products and programming languages. License Distribution Service includes examples that help you to ...

  13. questionCan we have custom dialogs or roll out our own GUI with License Distribution Service?
    Yes, License Distribution Service is intended to be a customizable and programmable system. The source code for the graphical UI application comes with the software, allowing you to make customizations such as creating special license types, license transfers, maintenance upgrade requests, and s ...

  14. questionWhat is the License Distribution Service subscription?
    License Distribution Service is included free with LM-X for managing up to 100 license orders. For businesses who need to manage over 100 license orders (or who use a license manager other than LM-X), you may purchase an annual License Distribution Service license. This annual subscription cover ...

  15. questionIs License Distribution Service a service hosted by X-Formation?
    License Distribution Service can either be installed on your web server or hosted by X-Formation. If you would like to find out more about having us host License Distribution Service for you or would like to obtain our prices for hosting, please contact us.

  16. questionWhat are the delivery terms for X-Formaton products?
    The payment terms for X-Formation product purchases are 30 days. The delivery is electronic only, and is typically done on the same day as the order is received.

  17. questionWhat is License Distribution Service?
    License Distribution Service, part of the end-to-end solution X-Formation offers, is an advanced license fulfillment and activation system that helps you manage the process of deploying your licenses and managing your product orders.

  18. questionWhat products does X-Formation provide?
    X-Formation provides an end-to-end solution for all your license management needs: LM-X License Manager protects software worth millions of dollars, providing a full-featured, yet easy-to-use solution for software licensing. License Distribution Service, an advanced license fulfillment and act ...

  19. questionDoes License Distribution Service work with third-party licensing systems?
    Yes, you can configure License Distribution Service for use with systems other than LM-X, including both third-party license managers and proprietary license generators. This flexibility allows interactions with legacy systems as well as current license managers to support both old and new custo ...

  20. questionHow does License Distribution Service determine the maintenance expiration date from an invoice in our accounting system?
    Your order system needs to publish this information to License Distribution Service. Alternatively, you can specify that a license is valid for a given number of days from activation, as described in the article, "Can License Distribution Service produce time-limited temporary licenses?"

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